Our delivery policy outlines the terms and conditions regarding the delivery of film tickets purchased through our ticketing platform or booths. Please carefully review this policy to understand the delivery methods available and our associated procedures.

Ticket Delivery Methods:

Electronic Delivery: Film tickets may be delivered electronically via email or through a User Dashboard. You will receive a digital ticket that can be presented for entry to the film screening. The digital ticket may include a barcode or unique identifier for verification purposes.

Delivery Timing:

Electronic Delivery: If tickets are delivered electronically, they will typically be sent to the email address provided during the purchase process. The delivery of electronic tickets is usually immediate or within a short period after the successful completion of the transaction.

Delivery Confirmation:

For electronically delivered tickets, you will receive a confirmation email or notification upon successful delivery. This email or notification will serve as proof of purchase and contain any necessary instructions or additional information.

Lost or Undelivered Tickets:

In the event that you do not receive your electronically delivered tickets or experience any issues with ticket delivery, please contact our customer support or the cinema’s customer service promptly. We will make reasonable efforts to resolve the issue and ensure you receive your tickets in a timely manner.

Ticket Validity:

Tickets will be valid only for the specified film, date, time, and venue mentioned on the ticket. It is essential to review the details on your ticket to ensure accuracy.

You must present a valid ticket for entry to the film screening. Failure to present a valid ticket may result in being denied entry.

Changes to the Delivery Policy:

We reserve the right to modify or update this delivery policy at any time without prior notice. The updated policy will be effective upon posting on our website or other applicable channels.

Please note that this delivery policy applies specifically to film tickets purchased through our cinema or ticketing platform. If you have purchased tickets through a third-party platform or retailer, their delivery policy and procedures will apply, and you should refer to their terms and conditions.

If you have any questions or require further assistance regarding our delivery policy for film tickets, please contact our customer support using the provided contact information.